The BeWell patient platform has integrated the MedPoint API to give patients the option of 24/7 collection option when ordering their prescriptions on the BeWell app.
This integration could be used instead of a two-way PMR integration or, if you use the one-way PMR QR code labels, then this API integration could be used in a hybrid way for your BeWell patients. Speak to a member of support for more information.
If you sue the BeWell integration, patients will receive their collection pin codes via the BeWell app and the order status within BeWell will automatically be updated to ready & collected, reducing administrative workload. Currently, only exempt prescriptions are supported as BeWell do not take payments as of yet.
Initial Set-up
- Medpoint API connection should be configured in BeWell
Connections settings for a particular location (BeWell support)
- Check Locker Delivery is set to “enabled” in BeWell
location settings so that Locker delivery option is available to patients
when submitting an order.
Order Workflow:
- Patient submits the
order with Locker delivery selected
- Pharmacy receives an
order on the BeWell back-end
- Patient submits
exemption declaration form. *** Important: pharmacy cannot scan or input
bag barcode until patient declaration form is submitted. Charged orders
are not yet supported via the integration.
- Pharmacy labels prescription on the PMR and uses the PMR
bag label with the standard linear barcode as the unique ID for the bag. This is scanned onto the BeWell
order to link the physical bag to the BeWell order. The barcode can also be entered manually. (Note: Do NOT use the QR coded
bag label used for loading non-BewelL orders).
- Load the bag into the
MedPoint
- After machine scanning
is completed, the order is automatically created in the Medpoint Portal
via the API interface. The order status in BeWell is changed to
“processing” automatically.
- Order marked as ready
for collection automatically - pin code, locker number are available for
patient in order details section of mobile app, and for pharmacist as
well. Also patient receives an email with locker delivery details.