What’s new? Release January 2024

What’s new? Release January 2024

Groups Feature

We have created a new level of user account that can access and view combines statistics for a group of pharmacies/sites.  Initially this is limited to the monthly stats graphs but our roadmap includes the below features.

This video gives a brief overview of the new functionality.















This feature will be rolled out to group customers in the coming weeks. To request access please reach out to support@medpointuk.com

We are keen to hear feedback from Group customers about what features would be most useful. Our current roadmap for Group/Pharmacy Admins

a.       Add “Business Admin” role – this will be for single site (independent) Businesses to control Business settings. A Group may or may not choose to not allow a user to have this role.

b.       Usage Stats Charts to be added in addition to “Monthly Stats”

c.       User management (add/remove users to a Business or Group)

d.       Edit the number of collection days allowed per business (expiry)

e.       Edit Keyholder phone numbers per Business

f.        Edit Business email address (for email notifications)


Dismiss All Notifications Option

Based on user feedback we added the ability to dismiss all notifications.

We strongly recommend that the notifications are checked and cleared after each loading cycle (minimum daily) to ensure that all bags are loaded successfully and action is taken to resolve any scanning or integration errors.



Change how shelf location is displayed

We have simplified how the shelf location for a given bag is displayed to make it more user friendly. The “1” prefix has been removed. Shelf locations will now be 4 digit e.g. “01-05” = shelf 01, channel 05

Did you know?
The orders are listed in order of shelf location by default, so the orders on the highest shelves appear at the top of the list and orders on lower shelves below them in descending order.



Resend order ready notification

We have replaced the “resend last sms” button on the order details page with “Resend order ready message”. This is because , sometimes the “last” sms is a reminder message as opposed to the order ready notification which includes the collection pin.



Using this button will resend the pin number sms/email notification to exempt patients. Any patients that need to declare an exemption or pay will receive the order ready message with their unique express checkout link.

This feature will use the currently stored phone number on the patients record on the MedPoint Portal so it can be utilised if a patients phone number has been updated on the portal eg if there was an incorrect/invalid number when the order was originally created.

It is worth noting that, if you are using any PMR integration, an incorrect phone number also needs to be updated on the PMR system to ensure future messages are sent to the correct number.









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